For garages
See the jobs drivers post, and quote your own price
Whether you run a workshop or go to the driver, you choose which jobs to quote for and what to charge. If a driver accepts your quote, the job is yours.
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- Commission only when a driver accepts your quote
- See a job’s commission before you quote it yourself
- Drivers pay you directly
How it works
From applying to winning a job
Step 1
Apply online
Give your business details and upload two documents: proof of trade, such as an insurance certificate or business registration, and the owner’s driving licence.
Step 2
We check your application
Someone at Matchanic looks at your documents, then approves or turns down the application. We email you the decision. While you wait, you can set up your profile, starting with its postcode.
Step 3
Find jobs to quote for
Once we’ve approved you, open jobs appear on your Dashboard. On Find jobs you can search by postcode and distance, filter by job type and car make, and see the jobs on a map.
Step 4
Send your quote
Send a price, a message and a list of what’s included. Each job shows the commission you’d pay if the driver accepts. You can change your quote until the driver accepts one.
Step 5
Talk to the driver
Message the driver about your quote. Once you’ve quoted, you can also see their phone number and call them.
Step 6
The driver chooses
If the driver accepts your quote, the job is yours and we email you, and the job’s commission comes out of your credit balance. You arrange the work and the payment with the driver directly.
Where we’re starting
Launching in Surrey
Matchanic is launching with drivers and garages in Surrey. It’s early days, so we can’t promise how many jobs there will be near you.
See where we’re starting on Matchanic in Surrey. Apply to join when you’re ready, and set up your profile while we check your application.
Distance, not county
Drivers post each job with a full UK postcode, and nothing limits jobs to Surrey. What reaches you is measured between postcodes, so a job just over the county line counts the same as one in Surrey. See Which jobs will I see? below.
Your account
What you control
Which jobs you see
Once you’re approved, the postcode on your profile and your job radius decide which open jobs your Dashboard lists and which new-job emails you get. If you don’t set a job radius, we use 10 miles. The details are under Which jobs will I see? below.
The emails you get
We email you about new jobs, jobs we assign to you, accepted quotes and new messages. You can switch any of these off on your Notifications page. The decision on your application, a notice if your account is disabled, and our decision on any commission refund you ask for are always sent.
Your public profile
Add a photo, opening hours, a bio, your specialities and your qualifications. Your business name, address and phone number from your application are on it too. It’s public from the moment you apply, whether or not we approve you: drivers can open it from every quote you send, and anyone can view it, signed in or not.
Automatic quotes for servicing
On Auto quotes, set a price for each servicing job and engine size, then switch automatic quotes on. When a servicing job you’ve priced is posted within your job radius, a quote at your price can be sent for you, without you opening the job. It needs a postcode and a job radius on your profile, a job postcode we can place on the map, and the car’s engine size from its registration. If the driver accepts it, that job’s commission is taken from your credit balance, as for any quote.
Reviews and replies
A driver who accepts your quote can give you a star rating and a comment. You can reply, and your reply shows on your profile next to the review.
What it costs
Commission only on jobs you win
Applying, having a profile, seeing jobs and quoting cost nothing. When a driver accepts your quote, Matchanic takes a commission for the job from your credit balance. We don’t handle payment for the work: the driver pays you directly, however you normally take payment.
How commission works
- Each type of job has a fixed commission, plus VAT where it applies. Every job shows its commission before you quote it yourself. An automatic quote goes out without you opening the job, and its commission is taken the same way if the driver accepts. Nothing is taken for a quote the driver doesn’t accept.
- It comes out of your prepaid credit balance. If you run more than one garage from one login, they share one balance.
- If your balance goes below £0, none of your garages can send new quotes until it’s topped up.
- You can’t top up by card on the site yet. For now, contact us to top up.
- If you think a commission shouldn’t have been taken, for example because the driver didn’t turn up or the job was cancelled, you can ask for a refund. Someone at Matchanic looks at each request.
What we can’t promise
- How many jobs you’ll see. That depends on what drivers post.
- That a driver will accept your quote. Each driver chooses for themselves, and can accept none.
What drivers see about you
On each quote you send:
- Your price, your message and what’s included
- Any discount you set on Auto quotes, shown as your full price crossed out and the amount off
- Your garage’s name and photo, business type and specialities
- Your star rating and number of reviews, or “No reviews yet”
- How far away you are, when both postcodes are known
- How many jobs you’ve won on Matchanic this month, or that you’re new
- “Entered by Matchanic on the garage’s behalf”, if we entered the quote for you
Your quote links to your public profile, which anyone can view. It shows your business address and phone number. Your price list and your documents aren’t on it.
Questions
Questions garages ask
Does it cost anything?
Applying, having a profile, seeing jobs and quoting cost nothing. When a driver accepts your quote, Matchanic takes the commission for that type of job, plus VAT where it applies, from your credit balance. Each job shows its commission before you quote it yourself. There’s more under What it costs above, and in Help.
What do I need to apply?
Your business name and type (workshop, mobile or both), the owner’s name, a phone number, your address, and an email address and password for the account. You’ll also upload proof of trade and a photo or scan of the owner’s driving licence, each up to 10MB.
Your business name, address and phone number are on your public profile from the moment you apply, and stay there even if we turn your application down. The profile page shows the owner’s name only if there’s no business name, but the name is public too: anyone who knows how can read it from our database, without signing in.
Can a mobile mechanic apply?
Yes. When you apply, choose Workshop (drivers bring the car to you), Mobile (you go to the driver) or Both. Drivers see it on your quotes and your profile.
How long does approval take?
Someone at Matchanic checks each application by hand, so there’s no set time. We email you when there’s a decision. In the meantime you can set up your profile, and your prices on Auto quotes.
Which jobs will I see?
Once you’re approved, your Dashboard lists open jobs within 10 miles of the postcode on your profile, or within the job radius you set, and new-job emails cover the same area. It also lists any job whose postcode we can’t place on the map, but no new-job email goes out for those. The postcode has its own box on My profile: the one in your business address isn’t used. Until your profile has a postcode we can place on the map, your Dashboard lists every open job and you won’t get new-job emails. On Find jobs you can search around any postcode.
When can I see the driver’s phone number?
Once you’ve quoted on their job. You can view 5 new numbers a day, plus one more for each job you win that day. You can no longer see a number if the driver accepts another garage’s quote, or if the job is cancelled.
Can I change a quote after sending it?
Yes, until the driver accepts a quote. You can change the price, the message and what’s included. The driver sees the change on your quote, but we don’t email them about it, and your conversation with them still shows the message you first sent. If the change matters, message them. Once your quote is accepted, agree any extra work and its price with the driver before you do it.
Can Matchanic quote in my garage’s name?
Yes. Someone at Matchanic can enter a quote in your garage’s name To add: when Matchanic does this, for example only at a price you’ve given us (the top of this page says garages choose what to charge). The driver sees the quote marked “Entered by Matchanic on the garage’s behalf”. Any message we write with it is posted from your garage as the first message in your conversation with the driver, marked the same way.
On your Dashboard under Quoted, and on the job’s page, the quote says “Matchanic entered this quote for you”. In the conversation, the message is marked “Entered by Matchanic for you”. You can change the quote until the driver accepts a quote. The email that tells the driver about it names only your garage and doesn’t say we entered it. We don’t email you about it.
We can also assign a job to you, which shows as “Assigned to you by Matchanic”, and correct the details on your profile.
More answers in Help for garages. Something else? Ask us.
Apply to join Matchanic
Applying costs nothing. Have your proof of trade and the owner’s driving licence ready to upload.
Apply to join